Returns & Exchanges
At Rainforest US, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, you can return unworn merchandise with original tags within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Items
Securely place the items in their original packaging, ensuring all eco-friendly tags and liners are intact.
4
Ship and Track
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing